If you are absolutely sure that your login name and password are correct, contact Let them know that which of the systems in step 1 you were and were not able to connect with.ġ.5 …to a password-protected course page hosted at (.

If so, then you know that your login name and password are working and can skip to step 4.

Are you able to log in to other CS resources such as the CS VPN or the CS Virtual PC lab?.

If none of that helps, contact Let them know that you have checked the above steps.

Are you getting a message saying that linux.cs.odu.edu does not exist or is not on the network? Then you are not connected to the VPN.

Are you getting a message saying that the authenticity ofthe host can’t be established? If so, see this discussion.

Are you getting a message warning about possible Spoofing? If so, see this discussion.

You must connect to the CS VPN before connecting to the Linux servers.

You cannot connect to the Linux servers using a web browser!

Make sure that you are using an appropriate SSH client.

If none of that helps, contact Let them kn`ow that you have checked the above steps.

Check your cell phone to see if you have pending requests to identify yourself from the two-factor authentication system.

If you have forgotten your password, you can reset it.

Make sure that you are using the correct password.

For example, if your MIDAS ID is jdoe001, your CS login name is cs_jdoe001. All CS student login names consist of “ cs_” followed by your ODU MIDAS ID.

Make sure that you are using the correct login name.

If so, then you know that your login name and password are working and can skip to step 6.

Are you able to log in to other CS resources that are not behind the VPN such as this page or the CS Virtual PC lab?.

The portal for the CS VPN is gp.cs.odu.edu. Some ITS-supplied documentation discusses connecting to the ODU VPN used only by ODU staff.

Make sure that you are connecting to the right VPN.

The VPN is not something that you connect to using a web browser! Make sure that you are using the correct VPN client.You’ll need to take that up with the ITS Help Desk. This is a collection of questions (and answers!) that have arisen repeatedly in some of my past classes. 11.2 I can’t save makefiles (or other files with no extension or unusual extensions) without adding an extension.

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